SALON HOURS
Sunday: Closed
Monday: 9am-6pm
Tuesday: 9am-6pm
Wednesday: Closed
Thursday: 9-6pm
Friday: 9-6pm
Saturday: 9am-6pm
Frequently Asked Questions
Most Asked Questions
What form of Payment do you take?
All deposit must be submitted online through Paypal or Credit/Debit Card. I recieve prefered Cash & Paypal for final payment.
Do you offer braiding services?
No, I do not. I specialize in twisting styles at this time.
How about discounts, promotions, or customer loyalty?
YES! We all love a great deal. I sometimes run different promotions during the seasons. Just keep a lookout for it on my website and follow me on instagram @the.curlyfashionista.
How long should my hair be for service?
All clients hair must be 4 inches or longer all around head. PLEASE! *shaved sides are negationable but you MUST INFORM AND SEND A PHOTO FIRST. If you show up with hair not abiding to my policy I will have to cancel the appointment, and deposit will be non-refundable.
Company Questions
Do you take young clients?
I do! Ages 12 and up only!
I know you take pictures of your work, what if I do not feel comfortable with my picture being taken?
I completely understand! I do love taking pictures to document my work so it would be prefered. For clients that do not want pictures taken I do only take pictures of MY WORK and not your face if that makes you more comfortable. You may cover your face. If you are booking a service with me, please be prepared for me to take pictures or short videos, thank you. :) When booking you are agreeing to pictures being taken of my work!
How long have you been in business?
I offically started my business in April of 2018. I started practicing hair at the age of 10 and started proctective styling at the age of 19. I am passionate about my craft and I am always learning new services everyday!
Why do you call your clients Queens?
Because they are! My goal is to make sure you leave my chair with a bright smile on your face. I see you as royalty and with my styles you will feel that which you already are!
DEPOSIT & POLICY MUST READ
Short Hair, Thinning Edges, & Hair Health?
All clients hair must be 4 inches or longer all around head. PLEASE! *shaved sides are negationable but you MUST INFORM AND book a FREE FACETIME Consultation or send a photo. You may recieve a discount for SHAVED SIDES, if you do not inform me before your appointment you will no longer be eligilble for the discount.
My Location and do you offer traveling services?
Currently I work from my home in Sheffield Lake and yes I offer traveling requests (extra fee included by distance) in the Cleveland Area. Address will be sent after you book your appointment if service will be held at my location.
Can you service looser texture hair (Caucasians, Asian, Spanish, or Indian)?
As of right now I only specialize in kinky and curly clients. Indiviual Goddess Locs are available for all hair textures.
One of my twists are unraveling and I just got them done. What can I do?
I am all about OPEN HONESTY. Just contact me right when it happens within 24 HOURS and I will fix it for you within a few days. Due to some styles being delicate, loose twists may occur depending on your activity and your maintaince.
What does maintenance routine look like?
PLEASE! In order to preserve your style for as long as you can, wear a SATIN SCARF OR BONET to bed. This will maintain your style longer and help keep your hair from breaking off from your cotton pillow cases.
Is hair provided with service?
Yes I do! Hair is offered with all services to save you the hassle of finding it at your local beauty store! If you request a special hair color, it will be an extra fee due to the demand and price of colored hair.
Service Deposit Information.
NO DEPOSIT=NO APPOINTMENT
What form of Payment do you take?
Final service payment must be accepted safely through PayPal (paypal.me/thecurlyfashionista), or you must have Exact Cash ONLY. Thank you for understanding.
I know you take pictures of your work, what if I do not feel comfortable with my picture being taken?
I completely understand! I do love taking pictures to document my work so it would be prefered. For clients that do not want pictures taken I do only take pictures of MY WORK and not your face if that makes you more comfortable. You may cover your face. If you are booking a service with me, please be prepared for me to take pictures or short videos, thank you. :) When booking you are agreeing to pictures being taken of my work!
May I bring an extra guest?
The client being service is permitted only! Thank you!
What if I do not LOVE my style? Refund Policy.
Please contact me as SOON AS POSSIBLE, within 24 hours of service. I will be happy to work with you! If it is past the 24 hours, you will need to book a maintenance appointment. Note there will be NO REFUNDS or CREDIT GIVEN, meaning non-transferable to another service. ALL SALES ARE FINAL.
Know what you WANT.
When arriving please DO NOT ask for another service I offer. You will have to reschedule your appointment.
What if Service runs FAST or SLOWER?
Durations for all Services is an ESTIMATE. Time length of style depends on hair thickness, length, and head size so please understand ART takes time. Please try not to have any obligations. Please have HALF of your day cleared! Services usually do not go over 8 hours.
NO CALL and NO SHOW
Please understand my time is vaulable and doing a NO CALL/NO SHOW represents you do not respect my time and my kindness is taken for granted. Because of this I will no longer be your stylist.
Shampooing? Blow Drying?
Please come with your hair freshly washed and blowed dried, this will help keep your protective style looking fresh. I DO NOT OFFER SHAMPOOING SERVICES. If you come with hair not properly blow dried, $10 fee will be applied to your service.
COVID-19 PANDEMIC HEALTH POLICY
To keep myself & clients protected during this time here is what is required to be serviced:
Running Late Policy.
Please arrive on time for your service. I understand life can happen so it is important to commuicate with me if you may be running behind. I have a 15 minute grace period but a $20 LATE FEE will be applied to the final service if you arrive over the grace time. If I still haven't heard from you after 20 mins I will have to cancel your appointment and you must reschedule for another date. Thank you for understanding we must start on time and respect each other's time.
Business Hours.
Sunday & Wednesday: Closed
Required New Client Form
A New Client Form is required before boking your service. This will allow me to get to know your hair needs so that I can give you the best service. After filling out the form, you are welcomed to book your appointment. No need to wait for my approval unless you have a concerning matter such as short hair.
Would you like a convenience booking?
If you would love for me to book your appointment for you, a non-refundable/transferable convenience fee of $20 and your service deposit is required. Please send BOTH payments via PayPal to "TheCurlyFashionista" only. The convenience fee is NOT TOWARDS YOUR FINAL PAYMENT but YOUR DEPOSIT IS. You're still required to fill out the New Client Form on your own. (Please see the above question for the link.)